Huawei's operating system interferes with MYFamily Protection

Some parents have reported that Huawei’s operating system interferes with the MYFamily Protection application. To prevent this, we’ve prepared some simple steps to ensure you have a smooth experience:

 

A. How to stop Huawei from automatically closing MYFamily Protection on EMUI 8.0

B. How to stop Huawei from automatically closing MYFamily Protection on EMUI 5.1

C. How to stop your child from modifying the ultra battery saving settings and deactivating MYFamily Protection (EMUI 8.0 and EMUI 5.1)

 

 

 

How to stop Huawei from automatically closing MYFamily Protection on EMUI 8.0

1. On your Huawei device, go to Settings and tap Battery.

2. Disable both Power saving mode and Ultra power saving mode.

3. Next tap Launch.

4. Find and tap the MYFamily Protection app to disable the Manage automatically setting.

5. Ensure Auto-launchSecondary launch, and Run in background are all enabled.

6. Click OK. MYFamily Protection is no longer being managed automatically.

7. Now let’s modify the cleanup settings on your Huawei device to protect the settings you just changed. Open Phone Manager.

8. Click the Cleanup icon.

9. Click the Settings icon.

10. Deactivate Auto cleanup.

11. Done!

 

 

B. How to stop Huawei from automatically closing MYFamily Protection on EMUI 5.1

1. On your Huawei device, go to Settings > Apps.

2. Tap the Settings icon.

3. Tap Special Access.

4. Tap Usage access.

5(a). Ensure MYFamily Protection is set to on.

5(b). If it is not set to on, tap and enable Allow usage access, as shown in the image below.

6. Go back to Settings > Battery.

7.  Make sure Power saving mode and Ultra power saving are both deactivated. Tap Close apps on screen lock.

8. Search for MYFamily Protection and ensure Won’t be closed is displayed, as shown in the image below.

9. Go back and tap the Settings icon on the top right of the screen.

10. Ensure the Power-intensive prompt and Close excessively power-intensive apps settings are disabled, as shown in the image.

11. Now let’s modify the cleanup settings on your Huawei device to protect the settings you just changed. Open Phone Manager.

12. Tap Cleanup.

13. Next, tap the Settings icon on the top right of the screen.

14. Disable Automatic cleanup.

15. Done!

 

C. How to stop your child from modifying the ultra battery saving settings and deactivating MYFamily Protection on EMUI 8.0 and EMUI 5.1 (optional but recommended)

The following steps are optional but recommended so that your child cannot remove the settings you configured in the steps above.

1. Log in to the MYFamily Protection app on your Huawei device.

2. Tap Configure this device.

3. Tap Device settings.

4. Enable Protect Android Settings

5. Done! Your child will no longer be able to modify your settings


 


 

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